What is Zoho One?
Smart systems. Strategic support. All in one.
At Unparalleled MRS, we specialize in building custom, streamlined business systems using Zoho One — a comprehensive business platform that brings your essential tools into one connected ecosystem. Instead of juggling separate apps for sales, operations, finance, and communication, Zoho One allows everything to work together in one place.
But having the tools isn’t the hard part — knowing how they should work together is.
That’s where we come in.
We don’t just set up Zoho One — we design and build your system intentionally, based on how your business actually operates. Then we guide you in understanding, managing, and evolving it as you grow.
Whether you're starting from scratch or cleaning up digital chaos, we meet you where you are and build from there — with a focus on functionality, clarity, and long-term sustainability.
So your systems don’t just exist — they actually support your business.
Once you understand what Zoho can do, the next step is setting it up the right way.
Explore each tab below to discover the tools and possibilities waiting for your business.
Business Basics
Get your operations organized from day one.
Start with the essentials that every business needs — communication, productivity, file storage, and virtual meetings. These tools create the operational core that supports your day-to-day work and team collaboration.
Zoho Mail : Custom business email with your domain, advanced security, and an intuitive interface.
Replace Gmail, Outlook, ProtonMail
WorkDrive : Cloud-based file storage, collaboration, and management with team folders and granular permissions.
Replace Google Drive, Dropbox, OneDrive
Writer, Sheet, Show, Notebook & PDF Editor : A full productivity suite for creating, editing, and collaborating on documents, spreadsheets, presentations, PDFs, and notes.
Replace Google Docs, Microsoft Word/Excel/PowerPoint, Adobe Acrobat, and Evernote.
Zoho Meetings : Secure online meetings and webinars with screen sharing, recordings, and in-browser access.
Replace Zoom, Google Meet, Microsoft Teams
Sales Systems
Convert leads and close deals faster.
This suite is designed to help you manage prospects, automate your pipeline, and make it easy for clients to sign and book — all with minimal friction and maximum visibility.
Zoho CRM : Customizable sales CRM with workflows, pipelines, automations, and integrations.
Replace Salesforce, HubSpot CRM, Pipedrive
Zoho Bookings : Automated scheduling tool that syncs with your calendar and lets leads or clients book with you directly.
Replace Calendly, Acuity Scheduling
Zoho Sign : Legally binding e-signatures with document templates and audit trails.
Replace DocuSign, HelloSign
Zoho Contracts : Draft, send, manage, and track contracts with built-in clause libraries and compliance features.
Replace Concord, PandaDoc
Marketing & Lead Gen
Attract, engage, and convert with ease.
Centralize your marketing efforts with tools for email campaigns, social media scheduling, lead capture, A/B testing, and even full e-commerce setups — all fully trackable.
Zoho Social : Plan, schedule, and analyze your social content across platforms.
Replace Hootsuite, Buffer, Later
Note: Looking for support with your social media content or strategy? Explore our Additional Support page.
Zoho LandingPages : Create high-converting landing pages without code.
Replace Leadpages, Unbounce
Zoho Campaigns : Email marketing automation with segmentation, A/B testing, and analytics.
Replace Mailchimp, Constant Contact
Zoho Sites or Commerce : Build a branded website or launch an online store.
Replace Wix, Shopify, Squarespace
Note: Need help bringing your website to life? Explore our Additional Support page.
Zoho PageSense : Website optimization via heatmaps, session recording, and A/B testing.
Replace Hotjar, Crazy Egg, Optimizely
Finance & Payments
Track every dollar. Automate every transaction.
Whether you're sending invoices, running payroll, or managing inventory, this suite keeps your money organized — with built-in automations to reduce errors and save time.
Zoho Books : Full-featured accounting software with invoicing, reconciliation, and reporting.
Replace QuickBooks, Xero
Zoho Invoice : Create and send professional invoices with automatic payment reminders.
Replace FreshBooks, Wave
Zoho Expense : Expense reporting, reimbursement tracking, and receipt scanning.
Replace Expensify, Concur
Zoho Billing : Manage recurring subscriptions, usage-based billing, and customer self-service portals.
Replace Chargify, Stripe Billing
Zoho Inventory : Track orders, warehouse stock, and multi-channel fulfillment.
Replace TradeGecko (QuickBooks Commerce), Cin7
Zoho Checkout : Branded payment pages for one-time or recurring payments.
Replace Stripe Checkout, PayPal Buttons
Collaboration & Project Management
Keep your team aligned and on track.
Coordinate projects, gather insights, and communicate across departments — all from one place.
Zoho Cliq : Team chat with threads, channels, and app integrations.
Replace Slack, Microsoft Teams
Zoho Projects : Project planning, task assignments, Gantt charts, time tracking, and milestones.
Replace Asana, ClickUp, Trello
Zoho Forms : Custom forms with logic, payment collection, and file uploads.
Replace Google Forms, Jotform, Typeform
Zoho Survey : Create research surveys with advanced logic, branding, and reporting.
Replace SurveyMonkey, Qualtrics
HR & Team Operations
Recruit, onboard, and retain with ease.
Streamline your people processes — from job postings to time off tracking — with HR tools that scale as you grow.
Zoho People : HR management for time off, attendance, performance, and policies.
Replace BambooHR, Gusto HR, Zenefits
Zoho Recruit : Applicant tracking system with job boards, resume parsing, and interview scheduling.
Replace Workable, Greenhouse, BreezyHR
Zoho Payroll : Run payroll, tax calculations, and compliance — currently limited to select states.
Replace Gusto, ADP, Paychex
IT & Internal Tools
Deliver smarter tech support and automation.
Ensure your customers (or internal team) are supported through help desk tools, screen-sharing support, and chatbot automation.
Zoho Desk : Omnichannel help desk ticketing system with automations and SLAs.
Replace Zendesk, Freshdesk
Zoho Lens : Augmented reality remote assistance using mobile camera streaming.
Replace TeamViewer AR, Help Lightning
Zoho Assist : Secure remote desktop support for IT troubleshooting and customer service.
Replace TeamViewer, AnyDesk
Zoho SalesIQ : Website live chat with AI chatbots, lead scoring, and visitor tracking.
Replace Drift, Intercom, Tidio
Reporting & Insights
Make smarter decisions, backed by data.
Visualize performance across departments and tools with dashboards that show you exactly what’s working (and what’s not).
Zoho Analytics : Create dashboards with data from CRM, Books, Campaigns, and more.
Replace Tableau, Power BI, Looker
Zoho DataPrep : Clean, enrich, and transform raw data for better reporting and automations.
Replace Talend, Alteryx, OpenRefine
Specialty
Go beyond the basics.
These advanced tools offer high-impact customization, learning management, affiliate programs, and even data migration support.
Zoho Creator : Build custom business apps with logic, databases, and automations.
Replace Airtable, FileMaker, AppSheet
Zoho Learn : Internal knowledge base and course builder — perfect for onboarding and SOPs. Bonus: It comes pre-loaded with our custom admin and user training to get you up and running faster.
Replace Trainual, TalentLMS
Zoho Thrive : Create and manage an affiliate program to reward referrals.
Replace ReferralCandy, Tapfiliate
Zoho Connect : Private internal social network and collaboration hub for your team — ideal for announcements, discussions, knowledge sharing, and engagement across departments.
Think a cross between Slack, a company intranet like Sharepoint, and a digital bulletin board like Kajabi.
Additional Data Migration Support: Support available for select apps beyond those noted. Scope and pricing vary.
Guided Onboarding & Built-In Support included in Every Zoho One Build Out
Each systems build includes essential tools and real support to set your team up for long-term success:
- UMRS Learning Hub: Your Zoho Learn portal comes preloaded with training videos, how-to guides, and system documentation — designed specifically around your setup. Your team doesn’t just get tools, they get the know-how to use them confidently.
Zoho Directory: We’ll configure your org-wide user management console so your team is securely connected and permissions are set right from the start.
Zoho Flow: Where applicable, we’ll build foundational automations between apps to help your systems communicate effectively — included based on your service level and needs.
These resources come standard with every engagement — and paired with the hands-on mentorship baked into our process, you're not just getting tech implementation, you're gaining systems confidence.
Ongoing Support
We’re with you long after launch.
Whether you just want updates and training or need us to fully manage and optimize your system — we’ve got options.
Complimentary: Monthly newsletter with Zoho tips, feature updates, and use case ideas.
Basic ($250/month): Up to 2 hours/month. Includes minor updates, light troubleshooting, and Q&A.
Pro ($500/month): Up to 4 hours/month. Includes all Basic services + optimizations and light automations.
VIP ($1000/month): Up to 8 hours/month. Includes all Pro services, plus:
Priority service
Up to (1) hour of Zoho admin training sessions/month
Up to (1) hours of strategy sessions/month
Additional hours: $150/hour
